Happiness is not something ready-made. It comes from your own actions. – Dalai Lama.
Customer is king in the business world. Anyone who runs a business, big or small, knows that customers are the focus of an organization’s work, the key to sales prospects.
People who have had positive experience with your services are more likely to return, eventually becoming your loyal customers.
Furthermore, word-of-mouth marketing has been proven to be more important than advertisement. This classic marketing strategy is the building blocks of you company’s reputation.
If you deploy your customers well, you can turn hesitant prospects into happy, satisfied buyers.
Sales professional: How do you attract customers and make them happy?
Here are some questions for you to dwell on:
- How do you get them to like you?
Tip: Quickly seek common ground to increase you likelihood with someone. Look out for similar interests, attitudes, or beliefs. Talking about them will make your prospect more engaged and willing to hear what you have to offer.
- How do you display trustworthiness?
Tip: Make a conscious effort to build trust. Remember that any action or inaction on your part that portrays your unreliability or untrustworthiness will damage your chances of closing a sale.
- Do you show that you care about them?
Tip: Sincerely and honestly show your customers that you care. Another simply way is to get a gift that he/she will make use of. Fostering a positive relationship between you and your prospects will benefit at the outcome.
- How do you demonstrate your expertise?
Tip: Customers can tell if you are not knowledgeable in the product or service, this makes them doubtful of what you’re selling. Therefore, make sure that you study well and fully understand your products.